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Press F10 at boot to enter BIOS → Check System Information . Or in Windows 10, run wmic bios get serialnumber in Command Prompt. The error should be gone.
After replacing a faulty HP motherboard or clearing the BIOS, you might see errors like Product Name Not Programmed or Serial Number is Invalid . The HP DMI Tool (Desktop Management Interface) is the solution. It lets you re-enter the system’s serial number, product name, SKU, and other identifiers directly in Windows 10. hp dmi tool windows 10
Search for “HP DMI Tool for Windows 10” (file often named DMI_Flash.efi or HP_DMI_Tool_Win10.zip ). Some versions run as a .exe in Windows, others require a bootable USB. For Windows 10, prefer the Windows-based version. Press F10 at boot to enter BIOS → Check System Information