Prepaid Meter: How To Reset Zesco

Mr. Banda panicked. “Reset? Do I need an electrician? Will they charge me a fee?”

“That’s it,” Mrs. Phiri said. “You just reset the internal relay. It clears a communication error or a freeze. But remember—this is a soft reset . It won’t create new tokens or fix a debt. If your meter says ‘E-LIMIT’ or ‘BLOCK’, you still owe ZESCO money. And never, ever try to open the meter box itself. That’s illegal.” how to reset zesco prepaid meter

Mr. Banda did. The screen blinked and displayed a new message: (Rest). Do I need an electrician

Mr. Banda pressed. Beep. Beep. Beep. Beep. “You just reset the internal relay

On the fourth press, the screen flashed a series of numbers: .

“Look at your meter,” she said. It was a Hexing or Conlog model—the standard blue and white box. Below the LCD screen were two small buttons: one marked (for information) and one marked the ‘lightning bolt’ symbol (for connect/disconnect).