Step 2: Wipe device firmware. The screen went blank. For three heart-stopping seconds, the phone showed nothing but a white screen with a tiny hourglass. Marcus held his breath.
The update process was famously nerve-wracking. One wrong move — a USB disconnect, a power outage — and the Bold could become a glossy black brick. Firmware Change Update on BLACKBERRY Bold 9700
He had resisted for weeks. The Bold was his lifeline — the tactile keyboard, the blinking red LED, the satisfying click of the trackpad. But recently, the phone had started lagging. Apps took forever to load. Battery drained by 3 PM. Worst of all, BBM groups stuttered during peak hours. Step 2: Wipe device firmware
He clicked
Step 3: Loading new firmware. The loader bar filled in tiny increments. The phone rebooted once, then twice — each time displaying the glowing BLACKBERRY logo against a deep gray background. Marcus held his breath